Conducting successful conversations
The art of conversation
Have you ever wondered why some people always have the upper hand in negotiations and conversations? The key to success lies not only in specialist knowledge, but above all in the ability to conduct conversations effectively. Our training courses offer you the opportunity to learn and perfect these crucial skills.
Learn how to avoid misunderstandings, resolve conflicts confidently and take your communication skills to a new level with targeted conversation techniques. Immerse yourself in the world of successful conversation and discover how you can achieve your goals and build lasting relationships through skillful argumentation and active listening. Don’t miss out on this opportunity and improve your negotiation skills today!
Seminars to make conversations even more successful:
Gesprächstechniken
Discover the true success factors in negotiations! A lack of specialist knowledge is often cited as the reason for a lack of success in negotiations, but discussion and negotiation skills play a much greater role. However, these are often underestimated, while the focus is on product and specialist knowledge. Scientific findings from brain research and psychology are often not taken into account, even though they are crucial for success. Our event provides you with the necessary negotiation techniques to achieve your goals more effectively and to succeed in negotiations. Find out how you can take your negotiation skills to the next level by conducting targeted discussions!
- Successful strategies - how do I prepare myself professionally?
- Conducting conversations effectively - which rhetorical techniques will help me?
- The relationship level myth - what does it mean and how can I influence it?
- The negotiation environment - what do I need to consider for my well-being?
- The importance of body language - how do I interpret signals, which ones do I send?
- Not an ideal world - what do I do about unfair tricks/tactics?
- Win / win - how do I win when both should win?
Stay confident - even in critical conversational situations
We encounter challenging conversations with customers and colleagues time and again in our day-to-day work. The course of such discussions is often decisive and important for good future cooperation and joint success. In these situations, it is important to act confidently, confidently and purposefully. In addition to confident inner leadership, this also includes goal-oriented communication and a solution-oriented approach. The topics covered in this seminar include
- How our brain works and the connection with stress
- Act calmly through perception, mindset and inner control
- Dealing well with human diversity and integration
- Apply helpful communication patterns in critical situations
- Encouraging and involving customers and colleagues to help
- Delivering critical messages and securing customer relationships in challenging moments
Efficient conversation management
Discussions are often held in companies, but there is often no result. This costs companies a lot of money. What ultimately makes a good and constructive conversation?
Learn to remain calm even in tense situations. You will learn valuable techniques for clarifying misunderstandings and conflicts through effective communication and creating clarity for all parties involved. Practice and deepen the most important conversation strategies such as active listening, targeted questioning and benefit-oriented argumentation.
- This way you say "no" and the situation remains conflict-free.
- He who asks leads - direct the conversation by asking the right questions.
- Efficient meeting preparation is the key to success. Plan difficult conversations - content, schedule and goals - well in advance.
- Document the results.
- Make yourself and your conversation partners aware of the positive result.